1 General Information Purposes
The content, photography, amenities list, and tariff rates published on this website are provided for general informational and preliminary booking purposes only. While every attempt is made to keep information updated, variations may occur due to seasonal updates and property renovations.
2 Matheran Automobile Ban & Hill Terrain
Matheran is a strict automobile-free hill station. All vehicular transport stops at Dasturi Car Parking. Westend Hotel is not responsible for physical strain, delays, or challenges encountered while walking, riding horses, or arranging hand-pulled rickshaws across natural red mud tracks.
3 Weather & Force Majeure Events
The hotel shall not be held liable for disruptions, transit halts, power fluctuations, or itinerary alterations caused by intense monsoon rainfalls, fallen forest trees, toy train operational suspensions, regional landslides, or government administrative shutdowns beyond our control.
4 Third-Party Independent Services
Porter baggage services, local horse safari guides, railway toy train rides, and adventure trek operators function as independent local service providers. Westend Hotel facilitates contact guidance only and assumes no legal liability for their pricing, punctuality, or safety standards.
5 Tariffs and Seasonal Revisions
Room prices displayed on the website represent base starting tariffs. Rates are dynamic and subject to variation during weekends, peak holiday seasons (Diwali, Christmas, New Year), and long weekends. Official pricing is confirmed only upon direct communication with the reservation desk.
6 Natural Forest Wildlife Notice
Being located inside a dense evergreen forest sanctuary, wild monkeys, birds, and forest insects inhabit surrounding tree canopies. Guests are strongly advised to keep balcony doors shut and avoid feeding or teasing monkeys. The hotel is not liable for belongings snatched by wild fauna.
7 Direct Booking Confirmation
Filling out an inquiry on the website or generating a WhatsApp draft does not constitute an instant confirmed booking. A booking is valid only after verification by our reservations team and receipt of the requisite advance deposit.